Latest News
Blog
Getting Nortel Parts in Saudi Arabia: Where to Look (and When to Stop)
The Saudi Nortel parts ecosystem in 2026 If you operate a Nortel system in Saudi Arabia and need spare parts, you face a market that's getting smaller every year. The original local distributors who stocked Nortel parts in volume have mostly diversified or wound down...
Nortel ERS / Baystack Switch Replacement: 2026 Networking Upgrade Guide
The Nortel networking line Nortel's networking products were as widely deployed in Saudi Arabia as their PBX line. The Ethernet Routing Switch (ERS) family — 1600, 2500, 4500, 5500, 8000, 8300, 8600, 8800 — provided the campus and data-centre switching that connected...
Nortel IP Phone Replacement: Modern Equivalents for Your 1100/1200 Series
The Nortel IP Phone family Nortel's IP Phone line covered a wide range of organisational needs through the 2000s. The 1100 series (1110, 1120E, 1140E, 1150E, 1160E, 1165E) was the enterprise workhorse — feature-rich phones with expansion modules for power users. The...
Nortel Symposium / Contact Center End of Life: Modern Migration Paths
Why Symposium customers waited Nortel's contact-centre line (Symposium Call Center 6.0, Contact Center 7.x, CCMS) was deeply embedded in Saudi enterprise contact centres serving banking, telco, hospitality, and government. The platforms ran reliably, the agent...
Nortel CallPilot Voicemail: Migration Paths to Modern Unified Messaging
The CallPilot legacy CallPilot was Nortel's enterprise voicemail and unified-messaging platform — and it was very good. Saudi enterprises deployed CallPilot through the 1990s and 2000s. The platform integrated with Meridian and CS1000, offered email-integrated...
Nortel Meridian Replacement: Avaya, Cisco, or Mitel?
Why this question matters now Meridian 1 was Nortel's enterprise PBX platform. Saudi enterprises that bought Meridian in the 1990s and 2000s — banks, government agencies, large hospitality groups, healthcare networks — are mostly still running it. The hardware was...