Unified Communication Services

Unified Communication Services : Integrating All Business Communications

Unified Communication Services  (UC) refers to a phone system that integrates multiple communication methods within a business. Your business probably communicates in several ways: phone calls, videoconferencing, instant messaging, email, SMS, fax–the list goes on and on. Technology is now in the driver’s seat of the business world and the landscape is constantly changing the needs of businesses. With practically endless tools and applications for communication, it can get complicated and expensive to collect all you need to meet the various communication needs of your clients and employees. A UC solution brings together all the ways your business communicates and lets them talk to each other so they can work together in one unified communication services  phone system–making your business much more efficient.

Benefits of Unified Communication Services

UC offers a competitive advantage to businesses by reducing the number of independent tools, platforms, and solutions they need to communicate. Because Unified Communications integrates and optimizes all the interactions within an organization, team collaboration and productivity are significantly improved, along with the engagement of sales prospects, vendors, and customers. Many businesses are choosing unified communications phone systems over traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology. Here are a few of the main benefits Unified Communications has to offer businesses:

Unified Communication Services anyone can use.

Unified Communications solutions leverage the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless, integrated environment. With minimal training, end users master the built-in communication tools; At the touch of a button, a simple phone call becomes a multimedia collaboration session.

Unified communications that go easy on IT resources.

An ingenious purpose-built IP architecture makes our on-premise business VoIP phone system look and behave like a single, unified platform. It distributes the system’s intelligence across the communications environment so the system scales and grows as needed, across sites, or even countries. With our intuitive browser-based administrative interface, IT staff can maintain the system from anywhere on the network. It all comes together with plug-and-play ease and IT staff can maintain the system from anywhere on the network.

availability peace of mind.

The business VoIP phone system’s distributed architecture and applications, aavailability for mission–critical business continuity. The switch–based hardware platform helps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).

Reduce costs

Unified communications solutions reduce costs at the company level by reducing the number of IT staff needed to manage the system, and by freeing them to focus on strategic business building projects.

Enhanced collaboration with intuitive communication tools.

Unifiedway unified communications features help entire teams to work together more effectively by enabling end users to access easy-to-use communication tools in a simple, intuitive interface. For instance, an exchange that begins via instant message can be turned, in the single click of a button, into a phone call. One more click can turn it into a video call, or activate desktop sharing. These features also integrate readily with third-party information and applications via a rich set of application programming interfaces (APIs). These interfaces enable users to manage communications based on customer information, or automate routine look-ups at the desktop.

CHARACTERISTICS OF OUR Unifiedway TEAM

Providing your business with a quality IT service is our passion.