Hospitality IT Solutions

As a hotel, you have to constantly work hard to remain competitive and protect your revenue, especially in the face of increasingly demanding guests who have more options available to them than ever before and who want an experience and more than just a comfort home.

With technology forming such an integral part of your service offering, you need a technology partner who understands the hotel industry, your pain points and your priorities. An IT partner who can deliver the reliable and robust IT solutions that you need in order to succeed, day after day

Hospitality IT Solutions

Hospitality establishments that transform now can thrive. Keep your guests close, safe, and exceed their expectations with instant access to all amenities from their own devices. Plus, you can connect guests and staff by voice, easily and from anywhere. Optimize services now, control costs and gain insights to prepare for the future.

Our hospitality solutions help hotels, cruise ships and restaurants create a guest experience that is safe, mobile, and unique. We deliver efficient communications for your team to better collaborate and focus on guests. A single intelligent network in the cloud connects and manages everything automatically, offering you invaluable guest insight.

Hotel IT systems are complex, each dealing with a different part of the guest experience. It starts with making an online reservation, through to check-in and use of your hotel’s facilities – the gym, the conference centre – technology is critical to each experience.

Hotel IT Support

Our experienced support team will provide you with reliable 24×7×365 IT Support for all of your systems and IT infrastructure. We have a great deal of experience working with and supporting leading PMS, POS, and TMS solutions, as well as guest Wi-Fi, CCTV etc.

Hotel Network Monitoring

Our IT Support team will monitor your hotel systems and technology 24×7. We will be alerted to any issues and will be able to act quickly to minimize any impact on your guests or your hotel. This is particularly important as technology today plays such a vital role in your guest experience.

Hotel Wi-Fi

Your guests now have an expectation that they will be able to access Wi-Fi in your hotel and that it will be capable of providing at least as good an experience as they get at home. This can be challenging, but fast and hassle-free guest Wi-Fi can set you apart as a hotel.

Hotel CCTV Solutions

You need to ensure that your guests, your team, and your property remain safe at all times. An effective way of doing that is through the use of hotel CCTV systems. We work with leading hotel CCTV vendors to ensure that you have the best CCTV solution for your needs.

Hotel Access Control Solutions

An effective hotel security solution needs to include hotel access control systems. We work with several vendors who can provide you with flexible, scalable, and robust access control, either as a standalone system or as a multi-site solution.

Hotel Telecom Solutions

Effective communication for hotels is vital. By being able to communicate quickly and easily, your team will be able to easily enhance your guest experience. You need to provide your hotel guests with telecoms connectivity for revenue-generating activity, such as room service.

Hotel Data Backups

Reduce your business risk by guaranteeing the safety of your critical hotel data. You can do this by putting in place a fast, secure, and highly resilient backup solution for your hotel. Utilizing leading technology and processes, we will ensure your data remains safe at all times.

Hotel Business Continuity

When things go wrong, your ability to recover rapidly and securely will set you apart, especially when your guests are directly affected. We will help you plan for disaster, help test those plans regularly and we will be there to help when disaster strikes your hotel.

Hotel Virtual IT Director

With our deep hotel experience, our senior consultants are well placed to assist you with your hotel’s IT strategy, helping to ensure that you are fully using your resources and getting the most out of your technology investment. This is performed at a fraction of the cost of hiring your own internal resource.

Hotel Cloud

We can help you on your cloud journey, ensuring that you have the right systems and infrastructure needed to support a cloud IT delivery model. We can then support your cloud infrastructure and help you ensure it is secure and available, improving flexibility and reducing costs.

Hotel Internet Connectivity

Your guests expect fast, and reliable internet connectivity when staying with you. We understand that this can be a challenge. We will help you overcome your complex network and connectivity challenges, helping to ensure that your guests enjoy great service and return regularly.

Hotel Cyber Security

Hotels are vulnerable to cybersecurity threats and your data is especially valuable. We can help you with your cybersecurity plans, helping you protect your brand, build trust and reduce your legal risks.

Allowing you to do more

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Uncover fresh perspectives and get better results.

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Get access to a team with the right skills and experience

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Get support for your multiple, complex hotel systems.

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Keep your guests happy and ensure they return time and time again.

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Streamline your operations and maximize your revenue potential

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Build a better guest experience.

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Give your hotel team the tools they need to meet your guest demands.

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More easily retain your team by removing technology frustrations.

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Make smarter decisions that will give you a competitive edge.

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Enjoy an improved return on your hotel technology investment.

Ready to take your business to the next level?

CHARACTERISTICS OF OUR Unifiedway TEAM

Providing your business with a quality IT service is our passion.

ONSITE AND REMOTE IT ASSISTANCE

Our Remote Network Support is deployable in the small-to-medium-sized business, to conduct intelligent offsite network support.

SOLVING IT PROBLEMS ON TIME

For more than 35 years, we have been responding quickly and solving problems that many companies had in KSA.

SUSTAINABLE AND RESILIENT INFRASTRUCTURE

Our sustainable and resilient infrastructure is supported by skilled technical professionals that address your business unique challenges and maximize the value of your IT investments.

MULTI-LANGUAGE ASSISTANCE

We speak your language. Our IT team is ready to assist you

IT SPECIALIZED ACCOUNT MANAGER

Once we start working together, we will assign an IT account manager that will remain with you through every requirement your business might need

MULTIPLE AREAS OF EXPERTISE

Unifiedway has a wide range of knowledge for IT Support, Network Solutions, Security, CCTV Solutions, and more.

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