Cisco Call Recoding

Unifiedway is a Cisco Solution Partner in KSA, providing Cisco Call Recording and Workforce Optimization solutions that are tightly integrated and 100 percent interoperable with Cisco’s communications systems.

Quality Assurance, Analytics & AI Solutions

As organizations everywhere are seeking stronger employee engagement and more productive teamwork, unified communications and agile collaboration powered by Cisco helps them work smarter. However, in strictly regulated industries such as financial services and trading, firms need to balance business agility and regulatory compliance. Compliance recording from Unifiedway can help your businesses capture, retain, and fully control voice and electronic communications.

 

Benefits

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Centralized Cisco Call Recording

Add tamper-resistant, reliable, enterprise-ready compliance recording to your Cisco Collaboration environment

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Record All Communication Modes

Capture voice, chat, video, screen activities, and file sharing from across Cisco collaboration platforms.

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Robust Data Retention and Data Management

Securely archive, retrieve, and control recorded interactions – and erase them when further retention is no longer required.

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Enable Complete Call Recording Compliance

Automatically monitor the functionality and performance of the recorder estate and validate the quality of the recorded data.

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Powerful Transcription and Analytics

Search, transcribe, categorize and analyze interactions for rapid insights and trade reconstruction

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Improved Oversight and Efficiency

Automate compliance processes, streamline investigation, and use intuitive dashboards for greater agility.

Ready to take your business to the next level?

CHARACTERISTICS OF OUR Unifiedway TEAM

Providing your business with a quality IT service is our passion.

ONSITE AND REMOTE IT ASSISTANCE

Our Remote Network Support is deployable in the small-to-medium-sized business, to conduct intelligent offsite network support.

SOLVING IT PROBLEMS ON TIME

For more than 35 years, we have been responding quickly and solving problems that many companies had in KSA.

SUSTAINABLE AND RESILIENT INFRASTRUCTURE

Our sustainable and resilient infrastructure is supported by skilled technical professionals that address your business unique challenges and maximize the value of your IT investments.

MULTI-LANGUAGE ASSISTANCE

We speak your language. Our IT team is ready to assist you

IT SPECIALIZED ACCOUNT MANAGER

Once we start working together, we will assign an IT account manager that will remain with you through every requirement your business might need

MULTIPLE AREAS OF EXPERTISE

Unifiedway has a wide range of knowledge for IT Support, Network Solutions, Security, CCTV Solutions, and more.

PARTNER